Compass Campers Ireland was established in 2008. They are a family owned, local business with 10 years experience in motor-home rental and sales.
They have taken the opportunity to establish a fresh, new business based on this experience, and have developed a customer focused and highly professional operation providing a quality service to ensure the customer fully enjoys and appreciates their camping experience.
Their aim is to provide a quality, value for money offer for customers in the current economic climate.
Compass Campers Ireland Rental Terms How do I proceed with my booking?
An initial deposit is due upon confirmation of your booking and will be deducted from your nominated credit card. PLEASE NOTE: this deposit is non-refundable.
A secondary deposit of £150 is required. This payment will be deducted from your nominated credit card shortly after booking has been confirmed.
The Balance Amount, shown in your payment breakdown, is due 2 weeks prior to the pick up date. This amount will also be collected using the nominated credit card provided upon submitting your booking.
Payment method - please detail all the payment methods that are acceptable to you. Please indicate if there are any credit card surcharges payable on top of your quoted rates, other pricing.
All major credit cards and debit cards are accepted. And there is a 2% fee on all credit cards
What are your cancellation policies?
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
The secondary deposit of £150 is also refundable but can be credited for another date if full payment is made and the customer cancels the supplier will refund less this £150
Are there any penalties for altering a booking? With alterations, is the entire hire recalculated at current rates or the same rates that were quoted when the customer originally booked?
no penalties for alterations
If I drive to you, can I leave my car when I collect my Motorhome?
Yes, we can allow 1 car parking space per hire in our secure yard but we cannot accept any responsibility for loss or damage whilst it is parked.
Office hours - what are your operating hours?
Monday-Saturday: 9.00am to 5.30pm
Closed Sundays
Do your depots close at Christmas, Easter etc?
We close the week before Christmas Day but can still be got by arrangement
When can I collect the motorhome?
Collection is between 3.00pm and 5.00pm Monday - Saturday , unless an alternate arrangement has been made. There is £50 charge for Sunday collection. You can always call us a few days before and if your vehicle isn't on hire you may be able to come earlier in the day.
What is the minimal hire period?
Our minimal hire period is 5 days, unless by prior arrangement - please contact us to discuss specific requests as we will endeavour to satisfy all customer requirements.
When do I have to return the Motorhome?
Returns need to be between 9.00am and 10.30am Monday - Saturday. £50 applies for Sunday return. Sorry we do insist on you being punctual as we want to make sure the vehicle is fully prepared for the next group to enjoy their holiday
How long should I allow for the handover at the beginning of my holiday?
If its your first time with a motorhome we would like to spend at least an hour with you running through the fittings, so you feel comfortable and if you feel you need longer that won't be a problem.
Can you collect me from a Railway Station, Airport or Ferry Terminal?
Yes of course we can, there may be a £50 charge for this service outside of normal business hours. One of our representatives can be waiting with a sign board at the station entrance or at the arrivals gate at the airport to greet you.
If I'm travelling to you from abroad can I leave my suitcases with you when I've unpacked?
We are more than happy to store your suitcases in our storage unit.
Can I smoke in the motorhome?
Sorry but we have a strict NO SMOKING policy
Can I bring animals on holiday with me?
Sorry but we don't allow any animals except guide dogs.
How does the insurance work?
Our motorhomes carry comprehensive motor insurance for the UK mainland and Southern Ireland, this is to cover damage to the vehicle or to third parties. If there is damage to the motorhome and the accident was your fault, your liability is the first £1000, in the case of damage caused due to the third party we will retain the excess until it is agreed it is the other parties fault (unfortunatley many people say it wasn't their fault and it turns out to be their responsibility once the facts are checked). For overhead damage (eg from trees) you are liable for the first £1000. For write off or theft you are liable for the first £1000. Please note acts of negligence or abuse are completely your responsibility.
Why do I have to pay a £1000 damage deposit?
This is the insurance excess during the hire and is fully returnable on completion of your holiday as long as the motorhome is returned undamaged, reasonably clean with the waste and toilet empty. This is by card imprint only.
Driver requirements - what is the minimum drivers age, what licenses do you accept?
Drivers must be between 27-70 years old.
Full driving licence is required
Are there any areas that you restrict your vehicles from being driven in?
No Restrictions just use common sense when driving
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
Compass Campers Ireland Rental Terms for travel between 01-Jan-2011 and 28-Feb-2013 How do I proceed with my booking?
An initial deposit is due upon confirmation of your booking and will be deducted from your nominated credit card. PLEASE NOTE: this deposit is non-refundable.
A secondary deposit of £150 is required. This payment will be deducted from your nominated credit card shortly after booking has been confirmed.
The Balance Amount, shown in your payment breakdown, is due 2 weeks prior to the pick up date. This amount will also be collected using the nominated credit card provided upon submitting your booking.
Payment method - please detail all the payment methods that are acceptable to you. Please indicate if there are any credit card surcharges payable on top of your quoted rates, other pricing.
All major credit cards and debit cards are accepted. And there is a 2% fee on all credit cards
What are your cancellation policies?
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
The secondary deposit of £150 is also refundable but can be credited for another date if full payment is made and the customer cancels the supplier will refund less this £150
Are there any penalties for altering a booking? With alterations, is the entire hire recalculated at current rates or the same rates that were quoted when the customer originally booked?
no penalties for alterations
If I drive to you, can I leave my car when I collect my Motorhome?
Yes, we can allow 1 car parking space per hire in our secure yard but we cannot accept any responsibility for loss or damage whilst it is parked.
Office hours - what are your operating hours?
Monday-Saturday: 9.00am to 5.30pm
Closed Sundays
Do your depots close at Christmas, Easter etc?
We close the week before Christmas Day but can still be got by arrangement
When can I collect the motorhome?
Collection is between 3.00pm and 5.00pm Monday - Saturday , unless an alternate arrangement has been made. There is £50 charge for Sunday collection. You can always call us a few days before and if your vehicle isn't on hire you may be able to come earlier in the day.
What is the minimal hire period?
Our minimal hire period is 5 days, unless by prior arrangement - please contact us to discuss specific requests as we will endeavour to satisfy all customer requirements.
When do I have to return the Motorhome?
Returns need to be between 9.00am and 10.30am Monday - Saturday. £50 applies for Sunday return. Sorry we do insist on you being punctual as we want to make sure the vehicle is fully prepared for the next group to enjoy their holiday
How long should I allow for the handover at the beginning of my holiday?
If its your first time with a motorhome we would like to spend at least an hour with you running through the fittings, so you feel comfortable and if you feel you need longer that won't be a problem.
Can you collect me from a Railway Station, Airport or Ferry Terminal?
Yes of course we can, there may be a £50 charge for this service outside of normal business hours. One of our representatives can be waiting with a sign board at the station entrance or at the arrivals gate at the airport to greet you.
If I'm travelling to you from abroad can I leave my suitcases with you when I've unpacked?
We are more than happy to store your suitcases in our storage unit.
Can I smoke in the motorhome?
Sorry but we have a strict NO SMOKING policy
Can I bring animals on holiday with me?
Sorry but we don't allow any animals except guide dogs.
How does the insurance work?
Our motorhomes carry comprehensive motor insurance for the UK mainland and Southern Ireland, this is to cover damage to the vehicle or to third parties. If there is damage to the motorhome and the accident was your fault, your liability is the first £1000, in the case of damage caused due to the third party we will retain the excess until it is agreed it is the other parties fault (unfortunatley many people say it wasn't their fault and it turns out to be their responsibility once the facts are checked). For overhead damage (eg from trees) you are liable for the first £1000. For write off or theft you are liable for the first £1000. Please note acts of negligence or abuse are completely your responsibility.
Why do I have to pay a £1000 damage deposit?
This is the insurance excess during the hire and is fully returnable on completion of your holiday as long as the motorhome is returned undamaged, reasonably clean with the waste and toilet empty. This is by card imprint only.
Driver requirements - what is the minimum drivers age, what licenses do you accept?
Drivers must be between 27-70 years old.
Full driving licence is required
Are there any areas that you restrict your vehicles from being driven in?
No Restrictions just use common sense when driving
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
Compass Campers Ireland Insurance Our Motorhomes carry comprehensive motor insurance for the UK mainland and Southern Ireland, this is to cover damage to the vehicle or to third parties. If there is damage to the motorhome and the accident was your fault, your liability is the first £1000, in the case of damage caused due to the third party we will retain the excess until it is agreed it is the other parties fault. For overhead damage (eg trees) you are liable for the first £1000. For write off or theft you are liable for the first £1000. Please note acts of negligence or abuse are completely your responsibility. |
